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FREQUENTLY ASKED QUESTIONS

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

All shipping charges are clearly stated prior to completing your purchase. Oversized piece may incur a minimal upcharge. If for any reason you are not able to add a piece to your shopping cart, please contact one of our Cokas Diko Home showrooms to complete your purchase.

Which payment methods are accepted in the Online Shop?

All major credit card are accepted through PayPal.

How long will delivery take?

Each item has an approximate delivery date. Because our products are handcrafted, some items require a longer delivery window. Please contact [email protected] for specific items.

How secure is shopping in the Online Shop? Is my data protected?

We only use PayPal for credit card processing. Paypal is proven to be the safest method for online purchases worldwide. Cokas Diko Home does not share or sell email lists or your online activity. Shop with confidence!

What exactly happens after ordering?

You will receive an email confirmation within 1 hour of placing your order. All orders are processed within 48 hours. You will be notified by email if there are any warehouse delays or backorders.

What is Quick Ship?

Items that are marked Quick Ship are processed directly from our warehouse or through special arrangements from our vendor.

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