Refund policy

In Store Purchases/Santa Rosa

Layaways, special orders, sale, clearance and all discounted items are FINAL SALE and no refunds or exchanges will be honored. All other items have a 5 day return policy.

Please note that we have a MINIMUM RESTOCKING FEE OF 20% ON ANY RETURN EXCEPTIONS AND CREDIT WILL BE IN THE FORM OF A STORE CREDIT ONLY.

Online Purchases

If you need to return merchandise for any reason, please follow these four easy steps:

  • Contact Customer Service via email at customerservice@cokasdiko.com within five days of receipt of merchandise.
  • Receive a Return Merchandise Authorization Form from Customer Service via customer service
  • Complete the Return Form and return it to customerservice@cokasdiko.com.
  • Repack merchandise in original box with original packing material.

Return package by preferred shipping company to address given by customer service. Shipping all returned merchandise is the customer's responsibility; Cokas Diko Home Furnishings INC will only pay these fees if written authorization is provided.

We regret not giving price adjustments on any previously purchased merchandise through our website or stores. Please also note that website pricing may sometimes differ from store pricing, and no price adjustments will be made. 

 If you have further questions, please email Customer Service at customerservice@cokasdiko.com.